Job Description

• Makes outgoing calls to arrange vehicle collection (as required) and takes incoming calls
• Providing active support to Operating Centres & Central Dispatch in resolving missed collection queries
• Being proactive in finding collection solutions in specific geographical areas
• Consistently responds to customer inquiries and requests in a professional manner within company timelines.
• Maintains a positive and professional demeanor.
• Performs administrative duties in the office such as data entry, word processing, filing, copying and other duties associated with our documentation and service.

Benefits

• 28 days holiday including bank holidays
• Contributory Personal Pension Plan
• Life Assurance
• Amazing Employee Share Save Scheme
• Employee benefits scheme providing discounts at many high street retailers

Required Knowledge, Skills, and Abilities

• Excellent customer service attitude and skills
• Excellent communication skills
• Professional phone manner
• Strong attention to detail
• Previous sales experience