£9 - £10 Per hour
Administrator
Full Time
Job Description
- To provide an effective administrative service to Customer Finance to ensure that all service users receive a financial assessment.
- To identify users in receipt of means tested services who require a financial assessment; to ensure that Community Finance Advisers meet weekly visit targets in order help optimize the financial resources of the Council.
- To be the main point of contact for all users and / or family members to arrange financial assessments and to provide advice and information on the financial assessment process.
- To ensure that action is taken for those users who decline visits to be invoiced as appropriate.
Required Knowledge, Skills, and Abilities
- 5 GCSE's C and above including English and Math
- Experience of delivering a customer focused service
- Diary management, organizational skills and IT skills
Reference no: 91160