Job Description

We also support delivery of required returns to the Regulatory Authorities maintaining an excellent working relationship with them. This role will give the opportunity to the right candidate to develop and learn more about the technical and legal side of Pensions.

• Support the wider Technical Services Team on all aspects in a busy environment; to provide a professional and focused delivery on a day-to-day basis, to internal & external customers within agreed SLA’s. This could include assisting at Client/ Company consultations as and when required.
• Work off own initiative to identify changes to processes and work with team to implement.
• Build key relationships with the relevant teams and individuals through identifying and addressing their specialist support needs, escalating and resolving issues that are raised.
• Support the wider Technical Services Team on relevant project work or non-standard assignments delegated by the Manager.
• Be able to demonstrate an ability to be flexible and responsive to changing/adhoc service demands.

What will you get for this role?

• A competitive salary depending on location, skills, experience and qualifications
• Generous defined contribution pension scheme
• Annual performance related bonus and pay review
• Holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional days (Pro Rata)

Required Knowledge, Skills, and Abilities

• Prior experience working in Financial Services organization in an administrative and/or customer service focused role
• Prior pensions administration experience would be highly advantageous
• Strong administration skills, demonstrating high quality work and accuracy at all times. Proficiency in MS Packages, especially MS Excel, desirable.
• Ability to work within tight timescales / deadlines and problem solve, going above & beyond for our customers and clients
• Exercise excellent verbal and written communication skills.
• High energy and passion for customer service and delivery