Administrator
Full Time
Job Description
The focus of the Mortgage Specialist position is on building and maintaining new and existing customer relationships while proactively growing market share in both the business and personal segments. This role is also focused on having a deep understanding of the general market and mortgage competitor landscape.
- Provide an exceptional customer experience and ensure quality customer outcomes.
- Fulfil mortgages ranging from first time buyer and switcher mortgages to high value and complex mortgages.
- Grow and maintain internal and external relationships and networks of contacts which result in the generation of business leads.
- Perform duties in a compliant manor in accordance with policies and procedures.
Required Knowledge, Skills, and Abilities
We are looking for ambitious and self-motivated individuals who want to work in a collaborative, innovative and fast paced environment.
- Minimum Competency Code (MCC) applies to this role.
- Regulations and Investments will be accepted on the understanding, that, if successful at interview, they will commit to attaining company within 18 months of being appointed to the role.
- Strong knowledge of mortgage segments and experience in the mortgage market.
- Excellent track record of exceeding and delivering across the key metrics of credit quality, business performance and customer experience.
- Experience of delivering commercial success from business development through quality relationships, effective planning and optimization of opportunities.
- A team player with experience of collaboration and partnership across a range of stakeholders in order to meet customer needs.
- Excellent communication and interpersonal skills with an ability to work effectively as part of a high performing team.
- Self-motivated and energetic with the necessary drive, enthusiasm and commitment to achieve agreed goals.
Reference no: 91281