Job Description

• Responding to and processing customer orders
• Dealing with customer and retailer queries
• Investigating and resolve customer delivery shortages
• Booking Transport
• Organizing deliveries with customers and keeping them updated
• Processing invoices
• Processing credit notes
• Ensure customer invoices are paid according to account terms
• Cash/bank allocation
• Processing customer statements
• General administrative and ad hoc duties
• Answering the phone and responding to emails

What we offer?

• A full time permanent position, Monday to Friday 7.00am-3.00pm
• 33 days annual leave including bank holidays
• Discounted staff purchases

Required Knowledge, Skills, and Abilities

• Have good communication and time management skills
• Be self-motivated with an eye for detail
• Eager to learn
• Have confidence speaking to range of people on the telephone
• Have the ability to juggle constantly with changing priorities
• Ability to priorities own workload
• Experience of Sage Accounting would be an advantage but not essential as training will be given
• Experienced in IT skills for example Word and Excel (We and have our own in-house system/database and offer full training)