Job Description

You will be responsible for meeting and greeting clients and taking and making phone calls. You will need to have excellent communication skills and the ability to learn new tasks quickly. You will also provide administrative support to the Swansea Office Team and will probably have some experience of Microsoft Office products such as Word, Excel & Teams. Experience of Xero and/or IRIS practice management would be an advantage, but is not essential as full training will be given.

Tasks specifically include

• Sending mail both electronically and manually, depending on the needs of the client.
• Opening and scanning mail.
• Filing paperwork electronically.
• Opening and maintaining electronic client files
• Ordering supplies
• Keeping practice management software updated to assist tracking of jobs through the office
• Phoning and/ or emailing clients to request records
• Debt collection and invoicing.
• Internal bookkeeping duties.
• Diary management for the partners.
• Ah hoc administrative takes requested by Partners and Staff.

Hours: 35 hours per week.

Required Knowledge, Skills, and Abilities