Job Description

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties of this role include:

• To contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• All patient queries are dealt with efficiently and professionally.
• First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
• Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week

Benefits:

• Private Medical Insurance
• Private Pension Scheme
• 25 days holiday a year increasing to 30 days
• Enhanced Maternity, Paternity & Adoption Leave
• Employee Referral Scheme
• Learning and development; free courses and industry recognized qualifications
• Friends & Family Hospital Discounts

Required Knowledge, Skills, and Abilities

• Math, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment.