Job Description

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• To contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• All patient queries are dealt with efficiently and professionally.
• First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors

Required Knowledge, Skills, and Abilities

• Math, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment.