Job Description

• You must be able to demonstrate the ability to maintain professional working relationships with internal colleagues and external providers
• You must have strong interpersonal and communication skills with a view to becoming a systems expert to support our social care teams
• You will be taking responsibility for delivery of tasks in a pressured environment with a complex workload whilst retaining a level of autonomy. Where appropriate, support colleagues in managing their workloads.
• To liaise with Care Providers to ensure that all payments for care are checked and accurately paid in accordance with agreed processes, policies and timescales
• Supporting the Area Business Manager, Business and Finance Officers and the rest of the team on the delivery of financial and business functions
• To act as the first point of contact and resolve financial and business performance process queries
• To undertake a range of complex financial duties and queries to support the delivery of income and payment services within tight deadlines.

We will offer you:

• Flexible working arrangements
• Ability to link in and communicate with a variety of other teams
• Potential for career progression.

Required Knowledge, Skills, and Abilities

• Excellent IT skills, in particular Microsoft packages (e.g. Excel, Outlook, Teams etc.) With the ability and willingness to learn new systems, to also then have the knowledge and confidence to be able to deliver training on these systems
• To understand customer needs and know how to deliver a good customer service experience
• A willingness to work flexibly as part of a team
• Excellent attention to detail and accuracy as well as an understanding of confidentiality and data protection requirements in the workplace.