Job Description

This is an office-based front of house role and duties will include: -

• Meeting and greeting visitors in a professional and welcoming manner
• Answering the telephone and dealing with queries
• Checking and responding to emails
• Ensuring all visitors are signed into the building and provided with visitor's badges
• Assisting customers with basic online applications, council tax queries, blue badges and car parking passes
• Ensuring the reception area is always maintained and kept clean and tidy

Hours of work are: 

• 8:30am - 5:00pm Monday to Thursday and 8:30am - 4:30pm Friday.

Required Knowledge, Skills, and Abilities

• Previous front line customer service experience
• Excellent written and verbal communication skills
• Fast and accurate keyboard skills with a good working knowledge of MS Office, to include Word & Excel
• The ability to work as part of a busy team