Job Description

Reporting to the Information & Data Protection Officer you will act as first point of contact for all telephone enquiries relating to Freedom of Information and Data Protection requests.

• Logging and acknowledging receipt of all requests
• Determine the appropriate action needed for each case
• Monitoring and recording all requests
• Maintaining up to date information
• Drafting and responding to information requests
• Dealing with Appeals & Complaints from the Information Commissioner's Office and the Ombudsman's office
• Collating statistical data

Required Knowledge, Skills, and Abilities

• Previous experience working within Information Law
• Good working knowledge of MS Office to include; Word & Excel
• Accurate numeracy and literacy skills
• Excellent written and verbal communication skills
• Experience of producing reports and the ability to interoperate and communicate data
• Ability to priorities workload and work to tight deadlines