Job Description

The role will be to ensure the smooth running of the Hub, working within a team of administrators, carrying out administrative duties as required by the Manager, to support direct service delivery and volunteer support across a number of different branches.

The successful candidate will:

• Deal sensitively with telephone, post and email enquiries, screening and directing calls and emails in line with procedures
• Prepare information for clients, prospective volunteers and funders
• Carry out administrative tasks associated with arranging conferences, training courses, study days, committee meetings etc.
• Support the Manager with communications to volunteers and clients including through newsletters, social media and the distribution of information in paper or electronic format
• Attend Team meetings and build excellent relationships internally within the Team, with the Volunteers and other colleagues within Cruse Bereavement Support.
• Also to build excellent relationships with external agencies.
• This post will suit an enthusiastic and creative person with excellent communication and IT skills and knowledge of work in the voluntary sector.
• This is an exciting opportunity to play a key role in developing services for bereaved people in Wales.

Benefits:

• Company pension
• Flexible schedule
• Life insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities