Job Description

This is a maternity cover position working 17 hours per week. Shifts will be across Wednesday-Friday, alternating morning and afternoon shifts. You will also be working Saturday mornings on a rota basis.

You will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure. Previous veterinary receptionist experience would be preferable but not essential.

Main duties would include:

• Answering the telephone, booking appointments and processing prescription requests.
• Dealing with clients at the reception desk, taking payments and dealing with enquiries.
• Accurately recording client and animal information on our IT system, so good IT skills would be preferable.
• Cleaning duties are involved.

In return, you will receive:

• Salary in line with National Minimum Wage
• 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
• Pension
• Staff discount scheme on Veterinary bills and products
• Access to Perk Box offering Entertainment, Travel and Retail discounts
• Employee Assistance Programme
• Access to a range of flexible benefits to suit your needs – such as subsidized gym membership, and cycle to work scheme

Required Knowledge, Skills, and Abilities