Job Description
• Development of appropriate retail business plans, operational targets and budgets, in conjunction with the retailer
• Monitoring retailers’ level of adherence / loyalty towards recognised SPAR operating standards and facilitating improvement as required
• Monitoring retailer performance and facilitating improvement as required, in conjunction with the team
• The control of bad debt management within the business and liaising closely with head office with regard to issues identified
• Providing retailers with information and support regarding the implementation of new SPAR developments / initiatives
• Providing retailers with advice / sources of information reference general business issues and legislation (e.g. health and food safety, training, employment law, etc.)
• Developing good working relationships with individual retailers and their teams, without compromising the needs and expectations of the AFB Group
• Identification of issues that may affect the retailer’s ability to trade or pay AFB Group bills, and the reporting of these to head office
• Successful integration of new retailers as they are handed over from Recruitment
• Supporting the RSM by representing the Sales Department within project groups.
Required Knowledge, Skills, and Abilities
Essential
• UK Driving Licence
• High level of numeracy and literacy
• A good knowledge of Retail Operations
• Excellent customer service skills
• A passion for Retail
• Extremely self-motivated and driven
• Experienced in Account/Field Management
Desirable
• Business Degree or equivalent
• Retail Management experience
Reference no: 91818