Job Description

The post holder will work flexibly across Services to provide administrative and reception support such as the processing of clinic changes, the correct recording of patient pathways, the retrieval, preparation and filing of patients’ case notes as and when required. The post holder may be expected to work on other hospital sites to ensure appropriate service cover at all times; this may include cross site working/cross cover within the Health Board.

Working Hours

• Working 20 hours a week.
• Working days Monday - Friday, between 8:00 - 18:00

The Reception Team provide a professional service that complies with procedural guidelines and quality standards, and is responsible for the following duties:

• Entering data onto various systems.
• Full reception duties of the outpatient department.
• Booking appointments.
• Processing patient information.

Outpatient experience is desirable, although full in house training will be provided.

Required Knowledge, Skills, and Abilities

You will need to be able to work flexibly to fall in line with service requirements. We are looking for an enthusiastic individual who is organized; possesses good communication skills; has a pleasant personality; has a positive and flexible approach to work; enjoys working as part of a busy team; has the ability to meet tight deadlines. Microsoft Office skills would be an advantage.