Job Description

• To provide correct responses for support by means of making system modifications, developing workarounds or site-specific enhancements, manipulating data and reconfiguring systems
• Undertake system administrations and database security
• Receive and investigate incidents and problems
• Interprets technical, application and procedure manuals on behalf of non-technical users

This is a full-time role, working 37 hours per week.

Required Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills
• Good attention to detail and the ability to work logically and methodically
• Ability to collect, analyze and interpret data, as well as problem solve