Job Description

• Liaises with the Sales team and processes vehicle orders in line with sales order, demonstrators or showroom stock requirements
• Provide administrative support to the Sales team
• Liaises with Sales team and completes sales invoicing, ensuring all costs are included
• Completes all pre-delivery related administration (e.g. vehicle registration, insurance, road tax)
• Provides general support to the Sales team and, keeping them informed of customer order status and any issues that may arise relating to their sales
• Enters vehicle job sheet details onto After Sales department system to ensure records regarding pre-delivery work hours requirements are accurate and up to date
• Works with After Sales team to ensure completion of service invoices
• Manages the stock management system, reporting any technical problems as necessary
• Keeps stock list records complete and up to date for new, used and fleet cars as appropriate
• Advises the Sales team on matters regarding stock activity so that they are always aware of the current stock status
• Liaises with the Sales Manager and ensures correct authorization of new stock ordering
• Provides appropriate data input for the Centre financial reporting and customer database management purposes

Works as a full member of the Centre team

• Works with colleagues and other teams across the Centre to seek out and deliver continuous improvements and provide a seamless service to customers (e.g. by providing a back-up service to the Sales team)
• Ensures opportunities for sales by other teams are followed up by the most appropriate specialist
• Works with colleagues across the Centre to investigate and resolve customer complaints

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

Previous experience working within a car dealership would be highly desirable. Although not essential.

• Meeting new people and building rapport and connections
• Have strong communication skills and enjoy presenting ideas to others
• Organized, flexible and hard-working
• Strong numerical and administrative skills
• Enjoy working as part of a team and assisting colleagues