Job Description

We are looking to recruit a full time Hotel Receptionist. Experience is essential for this role.

• Dealing with guests and general enquiries.
• Taking reservations by phone, email, third parties.
• Allocation of rooms, Group Bookings,
• Dealing with special requests.
• Check-In/out of hotel guests, receiving payments for hotel products and services.
• Cash reconciliation.

The Ideal candidate will need to have excellent written and spoken communication skills, Strong customer service, A friendly and professional telephone manner.

The ability to use computerized technology, Accuracy and attention to detail, The ability to stay calm under pressure and multi task.

Good problem solving skills. Hours of work: Shift Rota basis, to include days, evenings and weekends.7am-3pm / 3pm-11pm operating 365 days of the year.

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Required Knowledge, Skills, and Abilities