Job Description

The successful candidate will have significant experience of working on a busy switchboard and have experience of line managing staff.

• The role requires the ability to work under pressure, managing own workload independently, as there could be high volume of frequent interruptions which require immediate attention, thereby requiring re-prioritization of tasks.
• Back up reception duties to include answering and re-routing phone calls where applicable, plus dealing with enquiries.
• Provide administrative and project support to the Governance and Resilience Team on a daily basis with minimal supervision
• Adhoc Project support to the Transition Team, with minimal supervision.
• Raising orders via Integra 2 for the Governance and Resilience Team and Transitions Team. Sourcing appropriate products / services, overseeing the process and chasing non delivery where applicable.
• Fire Warden for Headquarters, along with Receptionist.
• Be the secondary contact for Headquarters Maintenance and arrange repairs to office equipment.
• Provide a communication link between the Teams and other staff, agencies and stakeholders.
• Arranging complex meetings with busy diaries as required.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritizes staff engagement and development.

• Line Management of the main Receptionist, including undertaking regular supervision sessions and appraisal.
• Provide administrative and project support to the Governance and Resilience Team. This will include maintaining administrative systems and assisting with clerical tasks as required.
• Back up reception duties to include answering and re-routing phone calls where applicable, plus dealing with enquiries. Cover reception from 8.30am – 5pm.
• Adhoc Project support to the Transition Team, with minimal supervision.
• Raising orders via Integra 2 for the Governance and Resilience Team and Transitions Team. Sourcing appropriate products / services, overseeing the process and chasing non delivery where applicable.
• Support the room booking process for the site.
• Fire Warden for Headquarters, along with Receptionist.
• Be the secondary contact for Headquarters Maintenance and arrange repairs to office equipment.
• Provide a communication link between the Teams and other staff, agencies and stakeholders.
• Arranging complex meetings with busy diaries as required.
• Maintain all relevant databases as required.
• Cover duties of other members of the administrative staff during periods of leave.
• Carrying out high concentration tasks within an open plan office environment.

Required Knowledge, Skills, and Abilities