Job Description

You’ll be part of a highly energized team who work hard and get the job done. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make the difference.

• Effectively communicate with and coordinate the team of colleagues at the checkouts to consistently deliver outstanding service and focus on the customer experience
• Analyze department data and use this to develop a plan of action with the Checkout Manager
• Ensure standards remain high and continually look for ways to improve.

Flexibility is really important to us as you will need to be able to work some evenings and weekends.

Required Knowledge, Skills, and Abilities

• Passionate about delivering great customer service
• Relevant experience in a retail environment
• Experience in developing, leading and coaching a team to improve performance
• Ability to effectively plan, organize and manage own and direct reports workload
• Ability to work to deadlines and really rise to a challenge with a ‘Can Do’ attitude
• Have a Fresh Thinking and a continuous improvement mindset
• Be a strong influencer able to communicate at all levels with excellent customer service skills.