Job Description

The role is integral to ensuring strong communication channels for our patients. We are looking for a confident individual to assist patients in getting through to the correct departments and assisting them with queries.

The role is Monday - Friday and the hours will rotate each week. One week will be 8am-4pm and the next will be 10am-6pm.

The Opportunity

• Answer and direct all incoming calls to our switchboard
• Be the voice of our hospital and deliver the highest levels of customer service
• Manage a high volume of calls
• Assist our clinics team with administration tasks

Required Knowledge, Skills, and Abilities

• A confident and outgoing personality
• Experience in managing high volumes of phone calls
• High level customer service skills