Job Description

• Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
• Providing support to colleagues & judiciary outside of court / hearing times
• General clerical work, including use of computers and Switchboard
• Filling out forms
• Operating recording equipment and maintaining records of recordings of hearings
• Sort and deliver lists of hearings for internal & external notice boards
• Completing standard forms, etc. where the information is clearly defined.
• Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
• Opening, sorting, distributing and dispatching post as required
• Collecting and delivering post from appropriate offices
• Ensuring Court rooms are supplied against requirements for relevant forms and stationary
• Collecting and delivering stationary around the offices
• Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g. issuing jury payments, spending petty cash under instruction.
• Office and court equipment e.g. computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.
• Answering standard enquiries and passing messages to others.
• Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc.
• Using electronic diaries
• Including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc.
• Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc.
• Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary
• Answering face to face enquiries
• Keeping parties informed of changes e.g. of courtrooms and hearing times

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Required Knowledge, Skills, and Abilities

2 GCSE’s at Grade C or above, or equivalent qualifications OR have experience of working with the public in a busy public service environment. Ability to use a computer at the level required for the work.