Job Description

The ultimate aim of the role is to support our Finance function in client satisfaction and managing client payments. This is a cash collection role but tasks are incredibly varied. Our team is incredibly friendly, supportive and collaborative.
Main responsibilities will include:

• Maintain relationships with existing clients and support where necessary
• Collect payments due from clients and reduce aged debt
• Respond to correspondence in a timely manner 
• Monitor and manage repayment from our clients
• Collect client feedback
• Identify and record new disputes and resolve dispute
• Review accounts to determine appropriate action

We also offer fantastic benefits for our employees including:

• Bring your dog to work policy
• Annual charity days
• Private Healthcare and Dental
• Access to Perkbox
• Hybrid working
• Season ticket loan
• Cycle to work scheme
• 24 hour access to our bespoke training platform
• Enhanced Maternity policy
• And many others

Required Knowledge, Skills, and Abilities

• MS office and Excel experience required
• Excellent verbal and written communication skills