Job Description
We are looking to recruit an administrator to support the smooth running of the service. In this office based role you will act as the first point of contact for our customers and tenants and respond to service enquiries within agreed service procedures. You will also support to deliver effective housing management, by creating and maintaining records on our tenant monitoring system, using Microsoft office programmes, and collating all required paperwork to ensure service standards are met.
Required Knowledge, Skills, and Abilities
To be successful in this role you will have exceptional customer service skills and the ability to communicate clearly and effectively both over the phone and in person. You will be highly organised with good IT skills. You will be expected to manage a busy workload with multiple priorities, ensuring that service standards are continually met. Above all, you should have a genuine interest in supporting our client group.
Reference no: 92287