Job Description

You must be able to flex and adjust when, as is inevitable when working in an agile environment, developments do not always go according to plan. Strong communication and influencing skills are essential as the role will involve working closely with stakeholders, users, staff, senior managers, policy, operations, information technology, members of the judiciary, ministers, to help design and implement new business processes successfully.
Your role will be to ensure that management information is accurately analyzed and reported to inform decision making and commercial discussions. You will provide effective, active and dynamic leadership, communicating objectives, plans and priorities with clarity, conviction and enthusiasm. You will become involved in national initiatives that continue to develop the finance function.
Key interactions within reform will be with the project management community as well as the technical development teams who are developing the products alongside the Product Manager. The service users will comprise of end users, professional bodies and other interested parties.
Key Responsibilities

• You will, as a member of Income Strategy and Accounting team within Strategic Finance, participate in national initiatives that continue to develop the finance function about delivering fee income accounting services and improving management information.
• This will drive continuous improvement and standardization of ways of working seeking out best practice in service delivery, developing new products to meet the needs of the changing business and to assist the business to deliver solutions that represent good value for money.
• You will effectively act as project support on the reporting side, reporting to the Senior Income Accountant, as additional work has been generated by the digital end to end transaction processing strategy that requires resourcing
• You will engage closely with our suppliers, different parts of the business and external stakeholders to manage company’s processes when fee transaction processing issues arise.
• You will support the production of income reports for stakeholders defining key messages and indicators including providing management information on what drives fee income.
• This will include engagement with colleagues across the business to provide insightful commentary and stakeholder packs were required.
• You will set a clear example of good financial control and governance, designing and following business processes to ensure regularity and propriety transactions. This will mean acting as a point of contact for internal and external auditors regarding income financial information, processes and controls.
• You will develop an expert understanding of our customers and system users’ needs and understand the product owner reports that demonstrate progress against stated benefits
• You will assist with benefits realization forecasting as changes to an original plan will require reforecast activity.
• You will communicate change and its impact clearly to the team arranging any training for team to up skill ahead of working in a more digital environment. Initial demands in this are requirements linked to data / MI strategy with Accurate, Power BI, Link/Board and Microsoft products.
• You will promote new products projecting a positive attitude towards change to staff, once assurance is complete, to ensure maximum uptake.
• You will work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
• Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximize understanding and impact.
• Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness.
• Ensure communication has a clear purpose and takes into account people’s individual needs.
• Share information as appropriate and check understanding.
• Show positivity and enthusiasm towards work, encouraging others to do the same.
• Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.
• Encourage joined up teamwork within own team and across other groups.
• Establish professional relationships with a range of stakeholders. Collaborate with these to share information, resources and support.
• Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another.
• Put in place support for the wellbeing of individuals within the team, including consideration of your own needs.
• Make it clear to all team members that bullying, harassment and discrimination are unacceptable.
• Actively seek and consider input of people from diverse backgrounds and perspectives.
• Develop, implement, maintain and review systems and services to ensure delivery of professional excellence.
• Work with stakeholders to set priorities, objectives and timescales.
• Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money.
• Identify risks and resolve issues efficiently.
• Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements.
• Establish ways to find and respond to feedback from customers about the services provided.
• Work with others to identify areas for improvement and simplify processes to use fewer resources.
• Use technology where possible to increase efficiency.
• Encourage ideas for change from a wide range of sources.
• Clearly explain the reasons for change to colleagues and how to implement them, supporting individuals with different needs to adapt to change.
• Encourage an environment where colleagues know that they can challenge decisions and issues safely.
• Take managed risks by fully considering the varied impacts changes could have on the diverse range of end users.

Required Knowledge, Skills, and Abilities

• CCAB part qualified (or the ability to evidence solid financial experience over an extended period and/or in a variety of finance roles).
• Exposure to product management and an understanding of agile delivery techniques and tools
• Good MS Excel, PowerPoint and Word skills
• Excellent data analysis skills and experience in preparing, engaging and understanding complex data
• Good interpersonal skills and ability to build and maintain strong working relationships with stakeholders, both finance and non-finance
• Good written and verbal skills.
• Ability to work in a culture of rapid change and work with risk
• Adaptable and willing to review role and priorities with senior management team to meet the current and future needs of the organization.
• AAT or training for a qualification of an IFAC (International Federation of Accountants) member body (e.g. ICAEW, ICAS, ICAI, CIMA, ACCA or CIPFA); or an ability to evidence solid financial experience over an extended period.
• Practical understanding of financial systems and reporting products
• Excellent financial analysis skills and knowledge of Excel
• Understanding of cost and income issues affecting budget management. Track record for producing reliable and accurate forecasts and other financial reports to tight and shifting deadlines.