Job Description

You will be working as an administrator within a project team dedicated to making travel work for our employees. Managing the day-to-day operations within the area, you will be responsible for implementing and leading key deliverables, ensuring compliance.

• Maintenance of the inbox; ensuring tracker of all emails and responses is kept up to date and inbox service level agreements are adhered to
• Processing incentives (train, bus tickets and commuter bus tickets) – to include obtaining proof of purchase for the train/car park season tickets
• Collecting, collating & inputting all company and shuttle services data including tracking and sending company support notification emails
• Provide support with wider travel team projects
• Carry out additional administration duties as required

Required Knowledge, Skills, and Abilities

• Interest in travel and transport including some knowledge of transport within Cambridge
• Good communication skills
• Strong administrative experience
• Competent using relevant office equipment and software
• Ability to work collaboratively
• Pro-active and self-motivated
• Customer Service Skills