Job Description

Key duties & responsibilities:
*Order value checking (attention to detail)
*Perform Credit Control duties and implement the debt recovery procedures via telephone, email and letter
*Monitor order numbers against customers
*Raise invoices
*Set up New Accounts
*Resolve complex pricing issues
*Collate paperwork for customer visits
*Log, resolve and clear queries
*Liaise with internal departments as required
*Deal with customers over the phone and via email
*Chase aged/outstanding monies which are owed
*Deal with any account queries in a professional and timely manner
*Lodge and process Cheques and cash received into the office
*Order value checking (attention to detail)
*Advise customers the difference between order values and invoice amounts

Required Knowledge, Skills, and Abilities

*Experience in using spreadsheets & Microsoft Excel *An excellent telephone manner *Strong organisational skills *A keen eye for detail *A positive, enthusiastic & flexible attitude