Job Description

Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge.

In an (overly simplistic) nutshell our House Hosts are;

• Confident and effervescent individuals, focused on curating an experience that each one of our guests desires from the moment they step over our threshold
• Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses

But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty.

When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. 

In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. We'll also offer you excellent travel and development opportunities!

Required Knowledge, Skills, and Abilities