Job Description

We are looking for outstanding individuals used to working to challenging business objectives and managing budgets to join our team. You will be looking after a team where you will have previous experience of managing performance, from appraisals through to disciplinary.

• Create a customer service led culture which is always striving to improve performance
• Ensure all staff deliver a professional, friendly service to all customers
• Play an active role in the branch with the team
• Maximize opportunities to drive sales and increase footfall
• Ensure the branch is fully compliant with all current legislation and POL compliance and training requirements.
• Drive the team to achieve both individual and branch targets including sales, shrink, waste, cash loss and staff costs
• Work closely with the Store Manager to identify cost saving measures and sales opportunities through analysis of the Profit & Loss statement
• Support the Store Manager with employee lifecycle from recruitment to appraisals, training and disciplinary procedures.

Required Knowledge, Skills, and Abilities

• Proven retail experience in a management role
• Working knowledge of profit & loss accounts
• Previous experience of working to and achieving demanding targets within tight budgets
• Experience in supporting delivery of store objectives, including maximizing sales and controlling shrink
• Coach and mentor the team to improve performance
• Leading by example and setting high standards for your team