Job Description

Working within a bustling atmosphere as part of the passionate team this role as a Service Assistant plays a core part in providing fantastic service to both retail and food & beverage customers in our shop. This job might just be perfect for you!

You’ll ensure that stock is available, displayed in a pleasing way, is correctly priced and available for purchase. You’ll learn the ropes on the tills and on our very easy to use bean to cup coffee machines. You’ll look to maximize the profit and sales generated at our special place by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst also letting our customers know about the amazing work we are doing and what their money is funding – whether this is financing local projects or promoting our national strategy, cause and membership offer.

Benefits for working at the National Trust include:

• Flexible working whenever possible 
• Free parking at most locations
• Free entry to our properties for you, a guest and your children (under 18) 
• Substantial pension scheme of up to 10% basic salary

Required Knowledge, Skills, and Abilities

Who we're looking for

• Genuine enthusiasm for working with people
• Excellent customer service skills 
• A willingness to learn new skills
• Ability to work well in a team or on your own