Job Description

You would be an integral member of a closely knit group and provide essential support to the clinical staff. The role requires you to work closely with other members of the hematology team. 
To be effective in the role you would need a positive and enthusiastic outlook and have good organizational skills. As the first person visitors meet, you would need to be an effective and sympathetic communicator, have a flexible approach to work and enjoy contributing as a key part of our Multidisciplinary team. You will need good computer literacy as you will be expected to use the different IT systems in use by the Health Board.
Knowledge of the Health Board’s processes and systems is desirable but training will be provided. Due to the nature of the role, working calmly whilst under pressure would be an essential personal quality. The ability to use your initiative is also essential as there will be occasions when new, novel approaches need to be used to solve problems.

• Answer the telephone and ward intercom/doorbell, take messages and communicate information to senior staff where necessary.
• Assist the nursing staff in ensuring adequate stocks and supplies, including stationery and be responsible for ordering and maintaining items as delegated.
• Ensure personal proficiency with the system.
• Ensure personal proficiency in the use of the computerized WPAS and WCP.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Required Knowledge, Skills, and Abilities