£ 18750 Per year
Customer Service Advisor
Permanent
Job Description
- Dealing with all incoming telephone and email queries
- Providing efficient and accurate support to policy holders
- Accurate message taking
- Basic administration duties relating to the initial call recording the nature of the claim
- Forwarding relevant internal paperwork
- Updating customer records
Required Knowledge, Skills, and Abilities
- Strong focus on delivering the very best in customer service
- Effective communicator: great telephone manner with the ability to build rapport quickly
- Computer skills to include data entry
- Team player; comfortable working both under own initiative and within a team
Reference no: 92462