£22000 - £27000 Per year
Support Analyst
Permanent,Full-time
Job Description
- Providing support via telephone and live chat to a global customer base
- Escalating issues to internal teams
- Working to agreed SLA’s
- Maintaining in depth, up to date knowledge of all products and services
- Working across various internal teams
Required Knowledge, Skills, and Abilities
- Experience in a customer facing role
- Excellent communication skills
- Ability to work to strict deadlines
- Desire to learn
- Experience working as part of a team
Reference no: 92485