Job Description

You will already have an outstanding track record in administration and customer service, providing you with the skills you'll need to conduct the duties required of you, to ensure each candidate and recruitment manager has a positive recruitment experience; enthusiasm and a friendly and helpful approach will be the key to your success. You must be well organized, have attention to detail and the ability to priorities and use your initiative.
Ideally you will have worked in recruitment before and have a good understanding of the legislation and policies that govern recruitment, to ensure the organization recruits safely and fairly with transparent processes. Alternatively you will have strong administrative skills and a customer focused attitude, an eye for detail and willingness to learn!

Main Requirements

1. Pro-actively ensure all pre-employment checks are undertaken and completed in accordance with employment legislation, NHS check standards and Trust policies, ensuring they are completed within the agreed time frame and take ownership for pursuing any outstanding information or documentation.
2. Prepare and send correspondence relating to recruitment i.e. offer letters, reference requests, contract of employment, payroll forms
3. Deal with recruitment enquiries, referring more complex matters to the appropriate contact.
4. Provide and receive accurate information orally, in writing or electronically from a variety of sources
5. Liaise with managers regarding the accurate completion of recruitment paperwork providing advice, guidance and suitable training when required
6. Courteously deal with incoming telephone calls and emails, using own initiative to redirect to an appropriate person, take messages and obtaining information on behalf of the Recruitment Team, taking action at own discretion and on own initiative as and when appropriate
7. Use own initiative in drawing attention to any queries or anomalies that are discovered during the daily workload
8. Ensure employee contracts are processed in timely and accurately to enable the Trust’s compliance with the legal requirements
9. To ensure all recruitment documentation is issued in an accurate and timely manner.
10. Receive, open, record and distribute the mail appropriately within the department, notifying staff of relevant issues as appropriate. Ensure the dispatch of outgoing post in order to contribute to the efficient operation of the service.

Other benefits include:

• Free on-site parking
• 27 days Holiday + Bank Holidays
• Pension Scheme
• Modern Lakeside offices
• NHS & Emergency Services Discounts available
• Flexibility to work from home (post probation period, as agreed with Team manager)

Required Knowledge, Skills, and Abilities