Job Description

You’ll be working closely with the most important part of our business – our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.
You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.
What you’ll be doing day to day.

• Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.
• Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered.
• You’re really personable approach will keep our customers coming back.
• Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.
• Inspire the in-store team with your really personable customer care, helping them any way you can.

Our Benefits.
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

• Competitive holiday allowance (with the option to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
• Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week

Required Knowledge, Skills, and Abilities

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you – and that makes us all feel good.