£45000 - £60000 Per year
Service Manager
Permanent,Full-time
Job Description
- Lead customer growth and lead customer sell-ups (for which an incentive bonus is provided)
- Complete and review monthly reporting on service performance, customer satisfaction and sales to identify areas for improvement
- Monitoring the delivery of services for quality and compliance in accordance with policies and procedures
Required Knowledge, Skills, and Abilities
- Experience in cyber security in client-facing positions
- Excellent organisation and communication skills
- Proactive in time management and prioritisation of workloads
- Building and maintaining professional relationships at all levels
Reference no: 92544