Job Description

You will be responsible for providing business analysis, supporting a broad range of initiatives, from large scale technology transformation programmes to smaller scale initiatives.

Adept at stakeholder management, with a passion for getting it right for our customers, you will be a Business Analyst with a broad range of skills, who is able to consider and apply the most appropriate methodology and approach, to ensure the delivered outcomes are fit for purpose, whilst meeting business and customer needs.

Active contribution to the team and its on-going development is an essential part of the job. As part of the Architecture & Analysis team, we have a strong ethos of continual self-improvement, research, knowledge sharing and championing the profession.

What you'll be doing

• Develop, document, and communicate clear, coherent requirements
• Cultivate a deep understanding of the needs of our customers
• Help to ascertain the customer and the organisation goals and needs
• Contribute to the delivery of initiatives which support the business objectives in an efficient and cost-effective manner
• Provide advice and sound guidance in a collaborative, inclusive way that ensures all stakeholders are consulted and feel valued
• Be involved in the identification of business change, the implications and the activities needed to transition to new ways of working
• Proactively share knowledge and expertise with members of the wider team and other colleagues in the organisation
• Actively contribute to the continuous development of the Business Analysis team.
• Deep knowledge and application of industry standard tools and methodologies including BPMN, UML, gap analysis, root cause analysis, data analysis amongst others

Required Knowledge, Skills, and Abilities

• A highly motivated, pro-active individual who adds value, clarity and energy to contribute to the successful delivery of initiatives
• A multi-tasker, who actively seeks out new challenges, initiatives and opportunities for new research
• Excellent stakeholder engagement skills
• Highly demonstrable business analysis experience, within at least two different roles and industries is essential. Experience within Education, Publishing or the Public Sector is desirable
• Broad experience across the project lifecycle, including Waterfall and agile/hybrid methodologies and from feasibility through to design and development
• Deep knowledge and application of industry standard tools and methodologies including BPMN, UML, gap analysis, root cause analysis, amongst others
• A team player who is pro-active in their personal development, to the development of others within the wider team and contributes to the knowledge base
• BCS Foundation Certificate in Business Analysis is desirable.