Sales Assistant
Part Time
Job Description
- Influence and increase sales in a one to one selling environment
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity
- Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs
- Learn and confidently share our product knowledge to maximize sales and provide an unforgettable customer experience.
- This includes the history, production process, our Company values, product composition, trends and best sellers
- Encourage customer loyalty - discussing upcoming collection launches, obtaining customer data by offering e-receipts
- Assisting with product and POS deliveries; unloading and storing in the correct spaces in store
- Completeonline training modules, to develop yourself and flourish as team member, with the support of your Store Manager
- Lead by example; coach and train newer members of the team
- Be a brand and store ambassador by maintaining a stylish and well-presented appearance
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment
- Operating the till system, handling financial transactions including returns and exchanges
- Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe
Required Knowledge, Skills, and Abilities
- Strong selling skills, with experience in a luxury environment with 1-1 sales experience preferable
- Excellent communicator – Sales Assistants needs to initiate contact and communicate confidently, so articulate spoken English is essential
- Ability to work well under pressure, in a fast-paced, sales driven atmosphere – our stores are often very busy, with long queues of customers waiting to be served
- A positive, “can-do” attitude, an individual who enjoys as working as one part of a successful team
Reference no: 92562