Job Description

• Provide excellent customer service and surpassing customer expectations at every opportunity;
• Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits;
• Ensure that all customers’ mail orders are completed efficiently and on time;
• Take every opportunity to capture customer data in order to expand database and encourage customer loyalty;

What we offer you?

• 50% discount on our products and access to our Seasonal Sample Sales
• 20 days holiday rising to 25 during service.
• A Volunteer Day with a charity of your choice
• In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually
• Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle
• Automatic enrolment into the Group Personal Pension scheme
• Following successful probationary completion, you’ll be covered by our life assurance plan
• Social - Christmas party/social events throughout the year

Required Knowledge, Skills, and Abilities