Job Description

We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best!

Your role as a Sales Consultant will involve:

• Using your natural ability to build rapport with our customers to advise them on Sleep wellness.
• Using our unique technology to ensure they choose the right mattress for them, giving them a perfect night’s sleep every night.
• Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided).

Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career!

It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers.
Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings (up to 8pm), weekends and bank holiday weekends, so there would be an expectation for you to cover some of these busy times as part of your working week.

In return for your contribution to the store’s performance, we offer a base salary of £19,760 p.a. plus uncapped individual commission (paid monthly on top of your salary) once your minimum sales target is achieved.

• Monthly store bonus potential when your store achieves its target
  • Employee discount scheme for products
  • ‘Perks’ discounts from numerous high street and online retailers and service providers to save you money on your everyday purchases and bigger expenses such as holidays and travel, electrical goods, motoring and leisure products etc.
  • Pension scheme – provided by Legal & General
  • Healthshield cashback options for Health and wellbeing services 
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
• Learning and development programmes to gain new knowledge and skills

Required Knowledge, Skills, and Abilities

We are looking for Sales Consultants with pride, passion and a positive ‘can do’ attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs.

Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.