Job Description

You'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs.

A franchised restaurant is a restaurant operated by a local business person trading under the company's name. Currently over 80% of our restaurants in the UK are franchised but from a customer point of view there's no difference. For employees there will be minor differences between a company and a franchised restaurant. Please refer to additional information for more details.

Required Knowledge, Skills, and Abilities

You'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. You’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behavior will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of quality and service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.