Job Description
Working Hours - 40 hours per week. 5 days of 7
Your duties will include:
- Delivering a bespoke journey to our customers
- Ensuring the customers receive a great and memorable service right from the very start
- Understanding the customers’ requirements and be able to convert them into inspiration designs
- Providing a memorable service and an outstanding customer experience through the customer journey to deliver both personal targets and support the total Showroom targets
- Supporting Showroom Advisors and other Team Members taking leads through observational coaching and recognizing their performance when appropriate
- Finding inspirational solutions for customer’s projects
- Providing an industry leading service, from the first meeting, right through to a full aftercare service
- Promoting all of our services including finance and installation (where available)
- Following processes to ensuring remedial costs are minimized
- Supporting the Store Manager with the delivery of effective communications to ensure the showroom team are fully engaged and are kept up-to-date on all new products and services
- Carrying out competitor visits using the observations to support performance
- Taking responsibility for the standards in the showroom, including the implementation of promotions
This is an exciting new role for an aspiring Designer or Sales Person to make a difference in a family friendly environment.
Benefits:
- Commission Scheme
- 22 days’ holiday plus Bank holidays
- Uncapped Staff discount
- Company Pension & Life Assurance
- Discretionary Bonus (paid quarterly