Conduct general reception duties which include answering the door, meet and greeting guests, collecting, and distributing post, arranging courier requests, booking taxis and other reception administration duties.
Answer all phone calls to the main Foundation line and action as appropriate.
Office Manager duties for the Foundation including:
Keep the office tidy and in an orderly manner.
Make sure all office equipment is running as it should both inside and outside the office i.e., outside security cameras, electric gates etc.
Make sure toners, etc. for printer and photocopiers are available as replacements
Re-order inefficient equipment including laptops, mobile phones etc. and manage the delivery and distribution of them as appropriate
Liaise with GPS for all Foundation requirements e.g. Carpet cleaning, furniture ordering, repairs, re-decoration, faulty equipment etc.
Liaise with Club cleaning team on all cleaning matters for the Foundation office
Oversee the kitchen area to ensure clean and tidy at all times
To be the point of contact for all staff working in the office who may have an issue/complaint regarding their working environment.
To inform all Foundation staff of issues which might affect them in their day to day role for the Foundation e.g. car parking restrictions.
Manage the Foundation containers to ensure stock and equipment is stored safely and the containers are fit for purpose.
Book staff travel as required and in accordance with the agreed procedures.
Health and Safety representative for the office which includes liaison with the Officer, attending inspections and audits on the office building, co-ordination of any remedial works following those audits/inspections.
Managing the charity allocation of tickets for all home games.
Count all lottery cash and card payments following each home game and reconcile to lottery paperwork.
Raise Purchase Orders (POs) as appropriate for all aspects of own role and as required across the Foundation.
Maintain a number of cost trackers for key office expenses e.g. water, electricity, container hire, vehicle charges etc. to ensure costs are controlled and in accordance with the POs raised.
Central co-ordination of all fleet vehicle movements including liaison with fleet provider, fuel card provider, garages etc.
Conduct driver vehicle license and insurance checks for all relevant employees who use company or their own vehicle in a timely manner (at least annually).
Undertaking the stock checking, coordinating and ordering of all Foundation consumables such as stationery, ipads, pens, toners, tea and coffee etc.
Support M&E Assistant with the distribution of all kit items both at kit launch and throughout the year.
Required Knowledge, Skills, and Abilities
Experience in a similar customer facing role;
An excellent understanding of all Microsoft office packages, in particular Word, Excel and PowerPoint;
A proactive and well organized approach.
An ability to multi-task and priorities workload.
Excellent interpersonal skills, verbal and listening.