Ensure key supplier relationships are maintained and any queries are carried out accurately and timely on a regular basis, balancing critical accounts, holding meetings with different levels of the organization.
Maintain, coordinate and control the Processing Systems (Eg. Proactis) to agreed process and SLA
Maintain, coordinate and control the Client System manual entry to agreed process and SLA
Bring continuous improvement to processes and role
Liaison with the wider Accounts Payable Teams to form a one-team approach in relation to agreed processes.
Deliver and maintain a strategy programme for the Processing team, linking to the overall department objectives
Review procedures in line with the service delivery and best practice
Assist the Processing Team Leader in the resource requirements for the team under remit
Deliver kpis to monitor performance, highlighting and therefore improving results for the Processing team.
Report KPI performance
Misc reporting/ad-hoc projects
Assist with cross over tasks and team leadership with the other teams
Coordinate clear objectives in line with company/Divisional/team strategy and to measure performance against these
Hold regular team meetings and support team members in training through probationary, interim and annual appraisals as per company guidelines
To adhere to all company processes with regards to people management and to role model professional behaviors at all times
Required Knowledge, Skills, and Abilities
Minimum 2 years involvement with management of a function
Proven experience of dealing with internal / external clients at all levels
Strong communication skills
Knowledge of business process / procedures
Experience in multi-disciplined functions
Relevant finance qualifications is desirable
Strong analytical & IT skills
Focused: commits to challenging goals and delivers consistently against these
Continuous improvement: delivers efficiency in addition to effectiveness
Self-starter, who relishes challenges and strives for the best
Strong team player: builds relationships and consults with others, quickly establishes trust and credibility