Job Description
You will create a welcoming and positive experience for students, providing support which enables students to make full use of the range of learning resources and services available to support them in their learning. Working with students and College staff, in groups and as individuals, you will assist with advice and support in accessing and using all library systems and platforms. You will also regularly walk the floor to encourage student participation and promote positive behavior.
Required Knowledge, Skills, and Abilities
Excellent interpersonal and communication skills are essential to enable you to develop professional links with a wide range of individuals, at a variety of levels. Experience in the use of a range of IT packages and systems and working in a customer focused environment is essential. You will also have a minimum level 2 or equivalent qualification in literacy and numeracy and a customer service or administrative qualification at Level 2 or above or willing to work towards within two years of appointment.
Reference no: 93147