Job Description

To provide administrative support and to manage and co-ordinate the administrative and ancillary support functions in the Living Well Team, ensuring the most efficient and effective use of resources. The post holder will have line management responsibility for the admin and clerical and support staff.
You will be a well-organized and experienced secretary with knowledge of medical terminology.
You will ensure all consultants and clinicians within your role are organized and equipped to fulfil their responsibilities.
Duties will include minuting of MDT ward rounds, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, along with coordinating clinical activities.
You will be responsible for the smooth implementation of administrate processes. The post holder will have line management responsibility for the Team Administrators and clerical assistant within the team.

• Undertake audio/clerical duties for your consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting.
• Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgment to establish validity and priority of the contact.
• Deal with any admission enquiries using judgment and observing patient confidentiality at all times.
• Liaise with General Practitioner’s regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, general and geriatric, medical services, clients, and their relatives using their knowledge and judgment of any given situation.
• Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatient’s work/care programming activity.
• As directed by your consultants, record activity onto appropriate medium meeting all required deadlines.
• Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.

Required Knowledge, Skills, and Abilities