Job Description

The Medical administration will undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from patients and their careers / relatives and other health and social care professionals.

• Undertake audio/shorthand/clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting.
  This may include administrative support relating to consultant tutorial work. 
• Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgment to establish validity and priority of the contact.
• Deal with any admission enquiries using judgment and observing patient confidentiality at all times.
• Liaise with General Practitioner regarding clinic and domiciliary visits.
• Liaise with outside agencies, including prisons, MOJ, Probation, Courts, other hospitals, medical services, clients and their relatives using their knowledge and judgment of any given situation.
• Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients work/care programming activity.
• As directed by your consultants, record activity onto appropriate medium meeting all required deadlines.
• Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.
• Ensure all discharge notification and summaries are generated and sent to General practitioner within agreed timeframes
• Wherever you go you will experience a great northern welcome with people famed for their warmth, humor and generosity.
• Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
• Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgment to establish validity and priority of the contact.
• Deal with any admission enquiries using judgment and observing patient confidentiality at all times.
• Liaise with General Practitioner regarding clinic and domiciliary visits.
• Liaise with outside agencies, including prisons, MOJ, Probation, Courts, other hospitals, medical services, clients and their relatives using their knowledge and judgment of any given situation.
• Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients work/care programming activity.
• As directed by your consultants, record activity onto appropriate medium meeting all required deadlines.
• Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.

Required Knowledge, Skills, and Abilities