Job Description

Working in our reception area, you will be the first point of contact for members of the public both face to face and over the phone. This can be a demanding role where no two days are the same. The role involves:

• Answering all incoming calls and signposting as appropriate
• Take messages and promptly pass on to relevant services
• Ensure the reception area is kept clean and tidy and well stocked with information leaflets
• Welcome members of the public face to face and answer general enquiries
• Be responsible for processing/distributing all incoming/outgoing post
• Maintain stationery and photocopier supplies for the office
• Always maintain a professional and pleasant manner
• Administrative tasks as required

This role is subject to a satisfactory Disclosure and Barring (DBS) Check

Required Knowledge, Skills, and Abilities