Job Description

You’ll provide general administration support by undertaking routine clerical activities to support service delivery. Such responsibilities will include franking of post, ensuring that it is distributed, collected correctly and that issues are promptly resolved.
You will make outbound calls to customers and update customer details on internal systems. You will also attend weekly performance and catch up meetings and take minutes.
In addition, you’ll act as first point of contact, providing basic information, directing calls and monitoring the team inbox. Organize, file and store documents in accordance with approved systems, prepare routing correspondence, collate and check information for completeness and refer issues to appropriate person.
you will be able to provide the following;

• You will have the ability to work on own initiative.
• Communicate effectively using your skills and telephone manner.
• You will be Customer focused and provide accurately typed documents

Working with us, you’ll enjoy competitive pay, 25 days holidays plus bank holidays, a wide range of benefits, flexible working and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development and technology.

Required Knowledge, Skills, and Abilities

You’ll be experienced in providing general administrative support and have the ability to use MS Office programmes at a proficient level. You are an excellent team player, results focused, take ownership of tasks and can work flexibly to meet business requirements. You not only have excellent attention to detail, you also work well under pressure, deliver to strict deadlines and manage conflicting priorities. You are customer focused with solid communications and are able to communicate at all levels of the business.