Job Description

You'll be carrying out general administrative duties within the healthcare department of the prison. Working within set routines, policies, and procedures to provide a comprehensive high-quality service to the unit, and able to deal efficiently and courteously with patients and staff inquiries.
A key responsibility is collecting and collating accurate service performance data for internal and external reporting requirements. The situation in the prison can change at any minute. You need to be able to communicate effectively, work as part of a team and follow instructions diligently.
It’s this variety that keeps things fresh and stimulating. Every day will bring new challenges and new experiences but you’ll have all the support you need to deliver the best practice possible from both the healthcare team and the prison team.

You'll need to be confident in a prison setting as the office will be based in Healthcare, off a prison wing. You'll also get a number of benefits including a company contributory pension scheme, 25 days annual leave - rising up to 28 days depending on service + 8 public bank holidays, cycle to work scheme, training, and development opportunities.

Required Knowledge, Skills, and Abilities

• Experience and knowledge of System1, including running reports
• Wide-ranging experience of office routines and procedures
• Working with multi-disciplinary teams
• Experience of working in an administrative role
• Experience of working in a customer care environment
• Experience of data submission and report production
• Experience of working in a multi-disciplinary team
• Intermediate IT skills
• Good communication skills
• Problem-solving skills
• Able to priorities and complete tasks in a timely manner
• Good knowledge of Microsoft Excel
• Good knowledge of Microsoft Word